Quick Guide to Troubleshoot "OMSCA-ERR:Bounce OMS failed" While Installing / Upgrading to 11.1 GC (文件 ID 1325193.1)

In this Document

Purpose

References

APPLIES TO:

Enterprise Manager Base Platform - Version 10.2.0.5 to 11.1.0.1 [Release 10.2 to 11.1]
Information in this document applies to any platform.
Checked for relevance on 26-Jun-2013

PURPOSE

This article guides you on how to avoid and over come "OMSCA-ERR:Bounce OMS failed" error that occur during the installation / Upgrading OMS.

CfmLogger_2011-05-17_02-11-08-PM.log:
------------------------------------------------------------

INFO: oracle.sysman.top.oms:Securing OMS ......
INFO: oracle.sysman.top.oms:EM Key is secured and is backed up at /oracle/middleware/oms11g/sysman/config/emkey.ora
INFO: oracle.sysman.top.oms:java.lang.Exception: Failed to start OMS
INFO: oracle.sysman.top.oms: at oracle.sysman.omsca.adapter.wls.OMSWLSAdapter.bounceOMS(OMSWLSAdapter.java:2256)
INFO: oracle.sysman.top.oms: at oracle.sysman.omsca.adapter.wls.OMSWLSAdapter.adapterPostDeployAndReposSetup(OMSWLSAdapter.java:2180)
INFO: oracle.sysman.top.oms: at oracle.sysman.omsca.framework.OMSGenericAdapter.postDeployAndReposSetup(OMSGenericAdapter.java:324)
INFO: oracle.sysman.top.oms: at oracle.sysman.omsca.framework.OMSCAFreshInstall.execute(OMSCAFreshInstall.java:192)
INFO: oracle.sysman.top.oms: at oracle.sysman.omsca.framework.OMSConfigAssistantDriver.main(OMSConfigAssistantDriver.java:210)
INFO: oracle.sysman.top.oms:OMSCA-ERR:Bounce OMS failed.
INFO: oracle.sysman.top.oms:OMSCA-ERR:Securing of OMS failed. Check the trace file:/oracle/middleware/oms11g/cfgtoollogs/omsca/omsca_20110517142623.log
INFO: oracle.sysman.top.oms:
Check the OMS Configuration Assistant logs at: /oracle/middleware/oms11g/cfgtoollogs/omsca

INFO: oracle.sysman.top.oms:The plug-in OMS Configuration has failed its perform method

omsca_20110517142623.log:
------------------------------------------

INFO: Output messages of the command /oracle/middleware/oms11g/bin/emctl start oms -admin :
Oracle Enterprise Manager 11g Release 1 Grid Control
Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved.
Starting WebTier...
WebTier Could Not Be Started
Error Occurred: WebTier Could Not Be Started

May 17, 2011 2:29:40 PM oracle.sysman.omsca.util.CoreOMSConfigAssistantUtil execCommand
INFO: error messages of the command /oracle/middleware/oms11g/bin/emctl start oms -admin :

May 17, 2011 2:29:40 PM oracle.sysman.omsca.adapter.wls.OMSWLSAdapter adapterPostDeployAndReposSetup
SEVERE: Exception occurred while doing Bounce OMS:
java.lang.Exception: Failed to start OMS
at oracle.sysman.omsca.adapter.wls.OMSWLSAdapter.bounceOMS(OMSWLSAdapter.java:2256)
at oracle.sysman.omsca.adapter.wls.OMSWLSAdapter.adapterPostDeployAndReposSetup(OMSWLSAdapter.java:2180)
at oracle.sysman.omsca.framework.OMSGenericAdapter.postDeployAndReposSetup(OMSGenericAdapter.java:324)
at oracle.sysman.omsca.framework.OMSCAFreshInstall.execute(OMSCAFreshInstall.java:192)
at oracle.sysman.omsca.framework.OMSConfigAssistantDriver.main(OMSConfigAssistantDriver.java:210)
May 17, 2011 2:29:42 PM oracle.sysman.omsca.adapter.wls.OMSWLSAdapter adapterDeleteOMS
FINE: Deleting the OMS forcefully:true

TROUBLESHOOTING STEPS

Ensure the following while installing / upgrading to 11.1 OMS:

1. Ensure proper entries are there in etc/hosts file as shown below and also no duplicate entries for the same IP address:

127.0.0.1 localhost.localdomain localhost

Also, comment the below entry:

::1 localhost6.localdomain6 localhost6

Can be uncommented after the successful installation of grid control.

2. Verify the Hostname resolution for OMS Server.

If the DNS is configured you can issue the following commands from any server in the network:

OMS Hostname Resolution
$ nslookup
$ nslookup
$ nslookup

Reference:
Note: 1234116.1 Getting "Severe: Omsca-Err:Securing Of Oms Failed" Error During 11g GC Installation
Note 428665.1 Installation Checklist for Testing Networking Configurations Prior to Installing EM Components

3. Installing 11GC on OCFS file system is not supported.

Refer the below note:
Note: 1262945.1 Install or upgrade to 11.1.0.1.0 Grid Control fails with SEVERE: Securing of OMS failed message

4. Ensure that you have the following version of JDK installed on the host where you are planning to install Enterprise Manager Grid control:

* Linux Platform (64 Bit): SUN JDK 1.6_18+

(On Linux 32-bit platforms, you need not install JDK because it is packaged by default with Oracle WebLogic Server)

* Solaris Platform: SUN JDK 1.6_18+
* HP-UX Platform: JDK 6.0.05+
* AIX Platform: JDK 1.6.0 SR6

Download the JDK version for your platform from the platform vendor's Web site. For example, download SUN JDK 1.6_18 for Linux platforms from Oracle Web site. Similarly, download the JDK for other platforms from other vendors' trusted Web sites.

Refer to Note 1063587.1 for an example on installing JDK 1.6_18 on Linux x86_64 platform.

If you already have a JDK installed, then verify its version by navigating to the /bin directory and running the following command. The output of this query should give you the complete version number.

java -fullversion

Note: JROCKIT is not supported on 64-bit OS.

Oracle Enterprise Manager Grid Control Advanced Installation and Configuration Guide
11g Release 1 (11.1.0.1.0)
Part Number E16847-08
http://download.oracle.com/docs/cd/E11857_01/install.111/e16847/install_em_exist_db_slnt.htm

5. Make sure that you install correct version of WLS and use "-d64" in the command to install wls on 64-bit OS.

On 32-bit systems: /bin/java -jar wls1032_generic.jar
On 64-bit systems: /bin/java -d64 -jar wls1032_generic.jar

NOTE: "-d64" is not required to use in the command to install WLS on 32-bit OS
Reference:
Note: 1063112.1 Grid Control 11g: Example for Installing WebLogic Server 10.3.2 on OEL 5.3 x86_64
Note: 1135493.1 Grid Control 11g install fails at OMS configuration stage - Wrong Weblogic Server version used.

6. Symbolic links to oracle homes are not allowed.

Reference:
Note: 1304694.1 Installation Of Additional Oms Failed With "Securing Of Oms Failed."

7. When there is a firewall between the Primary OMS server and the additional OMS server which blocked the required ports for the communication between these servers:

Reference:
Note: 1309349.1 Addtional OMS Installation Failed with Error OMSCA-ERR:Bounce OMS failed. OMSCA-ERR:Securing of OMS failed

8. Ignoring pre-requisite warning like OS packages missing and continued with further Installation

OMS_HOME/cfgtoollogs/oui/prereq.log:

Checking for compat-db-4.1.25; Not found. Failed <<<<
Checking for rng-utils-2.0; found rng-utils-1:2.0-4.el5-x86_64. Passed
Check complete. The overall result of this check is: Failed <<<<

INFO:
Check complete: Failed <<<<
INFO: Problem: Some required packages are missing.
Recommendation: You may actually have installed packages which have obsoleted these, in which case you can successfully continue with the install. If you have not, it is recommended that you do not continue.

Solution:

Install the missing package and retry the installation of 11 GC.

NOTE: Recommended documents to follow for smooth installation / Upgrade to 11.1 GC
Note: 1059516.1 Step by step Installation of 11.1 Grid control
Note: 1076420.1 Upgrade Path to Oracle Enterprise Manager 11g Grid Control Release 1 (11.1.0.1.0) from previous releases (10.1.0.x.0 / 10.2.0.x.0)

Oracle Enterprise Manager Grid Control Advanced Installation and Configuration Guide
11g Release 1 (11.1.0.1.0)
Part Number E16847-08
http://download.oracle.com/docs/cd/E11857_01/install.111/e16847/install_em_exist_db_slnt.htm

REFERENCES

NOTE:1059516.1 - Step by Step Installation of Enterprise Manager Grid Control 11.1.0.1
NOTE:1063112.1 - Grid Control 11g: Example for Installing WebLogic Server 10.3.2 on OEL 5.3 x86_64
NOTE:1063587.1 - Case Study - Installing Grid Control 11.1.0.1 - Installation of jdk1.6 0n Linux x86_64 Before Installing WebLogic Server 10.3.2
NOTE:1076420.1 - Upgrade Path to Oracle Enterprise Manager 11g Grid Control Release 1 (11.1.0.1.0) from previous releases (10.1.0.x.0 / 10.2.0.x.0)
NOTE:1135493.1 - Grid Control 11g install fails at OMS configuration stage - Wrong Weblogic Server version used.
NOTE:1234116.1 - Getting "Severe: Omsca-Err:Securing Of Oms Failed" Error During 11g GC Installation
NOTE:1262945.1 - EM 11g: Install or Upgrade to Enterprise Manager Grid Control 11.1.0.1.0 Fails with Message: SEVERE: Securing of OMS failed

NOTE:1309349.1 - Addtional OMS Installation Failed with Error OMSCA-ERR:Bounce OMS failed. OMSCA-ERR:Securing of OMS failed
NOTE:428665.1 - Enterprise Manager: Installation Requirements and a Checklist for Configuring and Testing Network Connections between EM Component Hosts