In this Document

Applies to:

Details

This Master Note is intended to provide an index and references to the most frequently used My Oracle Support Notes with respect to Oracle Disk Manager environments. This Master Note is subdivided into categories to allow for easy access and reference to notes that are applicable to your area of interest. This includes the following categories:

? Oracle Disk Manager Concepts and Overview
? Oracle Disk Manager Documentation and Reference
? Oracle Disk Manager Known problems
? Oracle Disk Manager Troubleshooting and Debugging
? Using My Oracle Support Effectively

This note applies to the following versions of these products:

Oracle Disk Manager - Version 9.x to 11.2.1.x [Release: 9 to 11.2]

Actions

Oracle Disk Manager Concepts and Overview:

? Oracle Disk Manager FAQ (Doc ID 815085.1)

Oracle Disk Manager Documentation and References:

Oracle documentation:

? Oracle Disk Manager - Documentation
? Oracle Disk Manager White Paper
? Oracle Disk Manager presentation
? Veritas Storage Foundation for Oracle RAC and Veritas Storage Foundation Cluster File System for Oracle RAC Support Matrix

Veritas Related Documents:

? 230730: What is the latest version of Veritas File System (tm) for Solaris?
? 272714: Late Breaking News (LBN) - Latest additions to the Release Notes for the Veritas 4.1 Solaris product line
? 275690: VERITAS Storage Foundation (tm) 4.1 - Release Notes (Solaris)
? 275691: VERITAS Storage Foundation (tm) 4.1 - Installation Guide (Solaris)
? 275692: VERITAS Storage Foundation (tm) and High Availability Solutions 4.1 Getting Started Guide for Solaris
? 275693: VERITAS File System (tm) 4.1 Administrator's Guide for Solaris
? 275696: VERITAS File System (tm) 4.1 Programmer's Reference Guide for Solaris
? 275752: Hardware Compatibility List (HCL) for Veritas Storage Foundation (tm) and High Availability Solutions 4.1 Maintenance Pack 2 (MP2) for Solaris - Updated 02/22/08
? VERITAS Storage FoundationT 4.1 Release Notes Solaris Maintenance Pack 1

Oracle Disk Manager Known problems:

Some known issues have been identified and explained with their solution in the following notes:

? Ora-17500: Odm Err:Odm Error (Doc ID 801248.1)

Oracle Disk Manager Troubleshooting and Debugging:

To effectively manage Oracle Disk Manager, it is important to know how to monitor, troubleshoot and collect data, both for your own diagnosis, and also to provide supporting information when logging a service request. The following Notes will give you information on how to do both:

Notes about Troubleshooting and Data Collection for Oracle Disk Manager Environments:

? 11g Understanding Automatic Diagnostic Repository (Doc ID 422893.1)
? Remote Diagnostics Agent (RDA) (Doc ID 314422.1)
? What Is The Difference Between RDA and Configuration Manager (Doc ID 726446.1)
? Using Diagwait as a Diagnostic. (Doc ID 559365.1)
? External Support FTP site: Information Sheet (Doc ID 77483.1)

Using My Oracle Support Effectively:

? My Oracle Support Health Checks Catalog (Doc ID 868955.1)
? Working Effectively With Global Customer Support (Doc ID 166650.1)
? Escalating Service Requests with Oracle Support Services (Doc ID 199389.1)

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References