Troubleshooting POST error codes

etzhang發表於2008-05-14

This document is intended for trained servicers who are familiar with IBM Personal Computer products. Use this document along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the safety information. Click here to review safety information.

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In the following index, X can represent any number.

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Troubleshooting POST error codes
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Error Code FRU/Action
000 SCSI adapter not enabled. Verify adapter device and Bus Master fields are enabled in PCI configuration program. See documentation shipped with computer.
02X SCSI adapter
08X Check SCSI terminator installation.
  1. SCSI cable
  2. SCSI terminator
  3. SCSI device
  4. SCSI adapter
101 System board interrupt failure. System board
102 System board timer error. System board
106 System board
110 System board memory parity error.
  1. Memory module
  2. System board
111 I/O channel parity error.
  1. Reseat adapters
  2. Any adapter
  3. System board
114 Adapter ROM error.
  1. Adapter memory
  2. System board
129 Internal cache test error.
  1. Processor
  2. L2 Cache memory
  3. System board
151 Real-time clock failure. System board
161 Bad CMOS battery.
  1. Run Setup
  2. CMOS backup battery
  3. System board
162 Configuration mismatch.
  1. Run Setup and verify configuration
  2. Had a device been added, removed, changed location? If not, suspect that device.
  3. Power-on external devices first, then power-on computer.
  4. CMOS backup battery
  5. System board
162 And unable to run diagnostics.
  1. Diskette drive
  2. System board
  3. Diskette drive cable
163 Clock not updating or invalid time set.
  1. Time and Date Set?
  2. CMOS backup battery
  3. System board
164 POST detected a base memory or extended memory size mismatch error.
  1. Run Setup. Check System Summary menu for memory size change.
  2. Run the extended memory Diagnostic tests.
17X, 18X C2 security
175
  1. Riser card
  2. System board
176 Covers were removed from the computer.
177 Corrupted Administrator Password.
  1. Riser card
  2. System board
178
  1. Riser card
  2. System board
183 Enter the administrator password
184
Password removed due to check-sum error.
Enter new password
185
Corrupted boot sequence.
Set configuration and reinstall the boot sequence.
186
  1. Riser card
  2. System board
189 More than three password attempts were made to access the computer.
1XX Not listed above. System board
201, 20X Memory data error.
  1. Memory module
  2. System board
225 Unsupported memory
229 External cache test error.
  1. L2 Cache memory
  2. System board
262 POST detected a base memory or extended memory type error.
  1. Run Setup. Check System Summary menu for memory type change.
  2. Run the extended memory Diagnostic tests.
301
  1. Keyboard
  2. Keyboard cable
  3. System board
303
With an 8603 error.
  1. Mouse
  2. Keyboard
  3. Keyboard cable
  4. System board
303
With no 8603 error.
  1. Keyboard
  2. Keyboard cable
  3. System board
3XX Not listed above.
  1. Keyboard
  2. Keyboard cable
  3. System board
5XX (if installed)
  1. Video adapter
  2. System board
601
  1. Diskette drive A
  2. Diskette drive cable
  3. System board
602
  1. Bad diskette ?
  2. Verify Diskette and retry.
604 And able to run diagnostics
  1. Run Setup and verify diskette configuration settings.
  2. Diskette drive B
  3. Diskette drive cable
  4. System board
604 And unable to run diagnostics.
  1. Run Setup and verify diskette configuration settings
  2. Diskette drive A
  3. Diskette drive cable
  4. System board
605 POST cannot unlock the diskette drive.
  1. Diskette drive
  2. Diskette drive cable
  3. System board
662 Diskette drive configuration error or wrong diskette drive type, run Set Configuration.
6XX Not listed above.
  1. Diskette drive
  2. System board
  3. External drive adapter
  4. Diskette drive cable
  5. Power supply
762 Math coprocessor configuration error.
  1. Run Setup
  2. Processor
  3. System board
7XX Not listed above.
  1. Processor
  2. System board
962
Parallel port configuration error.
  1. Run Configuration
  2. Parallel adapter (if installed)
  3. System board
9XX
  1. Printer
  2. System board
1047 16-Bit AT Fast SCSI adapter
107X Check SCSI terminator installation.
  1. Check SCSI terminator installation.
  2. SCSI cable
  3. SCSI terminator
  4. SCSI device
  5. SCSI adapter
1101 Serial connector error, possible system board failure. Run Advanced Diagnostics
1101, 1102, 1106,
1108, 1109
  1. System board
  2. Any serial device
1107
  1. Communications cable
  2. System board
1102 Card selected feedback error.
  1. Run Advanced Diagnostics
1103 Port fails register check.
  1. Run Advanced Diagnostics
  2. System board
1106 Serial option cannot be turned off.
  1. Run Advanced Diagnostics
  2. System board
1107
  1. Serial device cable
  2. System board
1110 Register test failed.
  1. Run Advanced Diagnostics
  2. System board
1116 Interrupt error. Run Advanced Diagnostics
1117 Failed baud rate test. Run Advanced Diagnostics
1162 Serial port configuration error.
  1. Run Configuration
  2. Serial adapter (if installed)
  3. System board
11XX Not listed above. System board
1201
  1. System board
  2. Any serial device
1202, 1206, 1208,
1209, 12XX
  1. Dual Async adapter/A
  2. System board
  3. Any serial device
1207
  1. Communications cable
  2. Dual asynchronous adapter/A
13XX Game adapter
1402 Printer not ready. Information only
1403 No paper error, or interrupt failure. Information only
1404 System board timeout failure. Run Advanced Diagnostics
1405 Parallel adapter error. Run Advanced Diagnostics
1406 Presence test error. Run Advanced Diagnostics
14XX Not listed above. Check printer before replacing system board.
  1. Printer
  2. System board
15XX SDLC adapter
1692 Boot sequence error. Run FDISK to ensure at least one active partition is set active.
16XX 36/38 Workstation adapter
1762 Hard disk drive configuration error. Run Configuration (See Setup Utility Program.)
1780 (Disk Drive 0)
1781 (Disk Drive 1)

1782 (Disk Drive 2)

1783 (Disk Drive 3)
  1. See power supply.
  2. hard disk drive
  3. System board
  4. Hard disk cable
  5. Power supply
180X, 185X PCI configuration or resource error.
  1. Run Setup and verify PCI/ISA configuration settings.
  2. If necessary, set ISA adapters to not available to allow PCI adapters to properly configure.
  3. Remove any suspect ISA adapters.
  4. Rerun diagnostics.
  5. PCI adapter
  6. PCI riser card
1962 Boot sequence error. Possible hard disk drive problem, see hard disk drive Boot Error.
209X
  1. Diskette drive
  2. Diskette cable
  3. 16-bit AT Fast SCSI adapter
20XX Not listed above
  1. BSC adapter
  2. Riser card
21XX
  1. SCSI device
  2. 16-bit AT Fast SCSI adapter
  3. Alternate BSC adapter
  4. Riser card
2401, 2402 If screen colors change. display
2401, 2402 If screen colors are OK.
  1. System board
  2. Display
2409 display
2410
  1. System board
  2. Display
2462 Video memory configuration error.
  1. Check cable connections.
  2. Run Setup and verify video configuration settings.
  3. Video memory modules
  4. Video adapter (if installed)
  5. System board
3015, 3040 Check for missing wrap or terminator plug on the adapter.
  1. Network attached?
  2. LF translator
  3. Cable problem
  4. PC network adapter
  5. Riser card
30XX
  1. PC network adapter
  2. LF Translator
  3. Cable Problem?
  4. Riser card
3115, 3140
  1. Network Aatached?
  2. LF translator
  3. Alternate PC network adapter
  4. Cable problem
  5. Riser card
31XX
  1. Alternate PC network adapter
  2. LF translator
  3. Cable problem?
  4. Riser card
36XX
  1. GPIB adapter
  2. Riser card
38XX
  1. DAC adapter
  2. Riser card
4611, 4630
  1. Multiport/2 interface board
  2. Multiport/2 adapter
4612, 4613 4640, 4641
  1. Memory module Package
  2. Multiport/2 adapter
4650 Multiport interface cable
46XX Not listed above.
  1. Multiport/2 adapter
  2. Multiport/2 interface board
  3. Memory module
5600 Financial system controller adapter
5962 CD-ROM configuration error.
  1. Run configuration
  2. CD-ROM drive
  3. CD-ROM adapter
  4. System board
62XX
  1. 1st store loop adapter
  2. Adapter cable
63XX
  1. 2nd Store Loop adapter
  2. Adapter cable
64XX Network adapter
71XX Voice adapter
74XX (if installed)
  1. Video adapter
  2. Riser card
76XX Page printer adapter
78XX High Speed adapter
79XX 3117 adapter
80XX PCMCIA adapter
84XX
  1. Speech adapter
  2. Speech control assembly
  3. Riser card
8601, 8602
  1. Mouse
  2. System board
8603, 8604
  1. System board
  2. Mouse
86XX Not listed above
  1. Mouse
  2. System board
89XX
  1. PC Music adapter
  2. MIDI adapter unit
  3. Riser card
91XX
  1. Optical Drive
  2. adapter
96XX
  1. SCSI adapter
  2. Any SCSI device
  3. System board
10101, 10102, 10104
10105, 10106, 10107

10108, 10109, 10111

10112, 10113, 10114

10115, 10116
  1. Have customer verify correct operating system device drivers are installed and operational.
  2. Modem
10103, 10110, 101171
  1. System board
  2. Data/Fax modem
10117 Not listed above. speaker
  1. Check system
  2. Check PSTN cable
  3. External DAA (if installed)
  4. Modem
10118
  1. Run Diagnostics and verify the correct operation of the modem slot
  2. Modem
10119
  1. Diagnostics detected a non IBM modem
  2. Modem
10120
  1. Check PSTN cable
  2. External DAA (if installed)
  3. Modem
10132, 10133, 10134
10135, 10136, 10137
10138, 10139, 10140
10141, 10142, 10143
10144, 10145, 10146

10147, 10148, 10149
10150, 10151, 10152
Modem
10153
  1. Data/Fax modem
  2. System board
101XX Not listed above.
  1. Modem adapter/A
  2. Data/Fax modem
  3. System board
10450, 10451, 10490
10491, 10492, 10499
Read/write error.
  1. Run Advanced Diagnostics
  2. Riser card
  3. Hard disk drive
  4. System board
10452 Seek test error. Run Advanced Diagnostics
10453 Wrong drive type? Information only
10454 Sector buffer test error. Run Advanced Diagnostics
10455, 10456 Controller error. Run Advanced Diagnostics
10459 Drive diagnostic command error. Information only
10461 Drive format error Run Advanced Diagnostics
10462 Controller seek error. Run Advanced Diagnostics
10464 Hard drive read error. Run Advanced Diagnostics
10467 Drive non fatal seek error. Run Advanced Diagnostics
10468 Drive fatal seek error. Run Advanced Diagnostics
10469 Drive soft error count exceeded. Run Advanced Diagnostics
10470, 10471, 10472 Controller wrap error. Run Advanced Diagnostics
10473 Corrupt data. Low level format might be required. Information only
10480
  1. Hard disk drive (ESDI)
  2. Drive cable
  3. System board
10481 ESDI drive D seek error. Run Advanced Diagnostics
10482 Drive select acknowledgement bad. Run Advanced Diagnostics
106X1
  1. Check configuration
  2. Ethernet adapter
10635
  1. Power-off computer, wait ten seconds; then power-on the computer.
  2. Ethernet adapter
10651, 10660
  1. Check cables
  2. Ethernet adapter
106XX Not listed above. Ethernet adapter
107XX Diskette drive
  1. 5.25 inch External
  2. 5.25 inch Diskette Drive adapter/A
109XX Check the adapter cables.
  1. ActionMedia adapter/A
  2. System board
112XX This adapter does not have cache.
  1. SCSI adapter
  2. Any SCSI device
  3. System board
119XX Adapter
121XX
  1. Modem adapter
  2. Any serial device
  3. System board
136XX
  1. ISDN primary rate adapter
  2. System board
137XX System board
141XX Realtime interface coprocessor portmaster adapter/A
143XX
  1. Japanese display adapter
  2. System board
14710, 14711
  1. System board
  2. Video adapter
  3. Adapter video memory
148XX Video adapter
14901, 14902
1491X, 14922
  1. Video adapter (if installed)
  2. System board
  3. display (any type)
14932
  1. External display
  2. Video adapter
16101 Riser card battery
161XX Fax concentrator adapter
164XX
  1. 120MB Internal tape drive
  2. Diskette cable
  3. System board
16500 6157 tape attachment adapter
16520, 16540
  1. 6157 Streaming tape drive
  2. 6157 tape attachment adapter
166XX, 167XX
  1. Token-Ring adapter
  2. System board
  3. Riser card
18001 to 18029
  1. Wizard adapter
  2. Wizard adapter memory
18031 to 18039 Wizard adapter cable
185XX XX
  1. DBCS Japanese display adapter/A
  2. System board
20001 to 20003
  1. Image adapter/A Image-I adapter/A
  2. Memory module DRAM, VRAM
20004
  1. Memory module DRAM, VRAM
  2. Image adapter/A Image-I adapter/A
20005 to 20010
  1. Image adapter/A Image-I adapter/A
  2. Memory module DRAM, VRAM
200XX Not listed above. Image-I adapter/A
  1. Image adapter/A
  2. Memory module DRAM, VRAM
  3. System board
20101 to 20103
  1. Printer/Scanner option
  2. Image adapter/A
  3. Memory module DRAM, VRAM
20104
  1. Memory module DRAM, VRAM
  2. Printer/Scanner option
  3. Image adapter/A
20105 to 20110
  1. Printer/Scanner option
  2. Image adapter/A
  3. Memory module DRAM, VRAM
Image adapter/A memory Test failure, indicated by graphic of adapter. Replace memory module (shown in graphic.)
206XX
  1. SCSI-2 adapter
  2. Any SCSI device
  3. System board
208XX Verify there are no duplicate SCSI ID settings on the same bus. Any SCSI device
210XX XX Internal bus, size unknown.

210XXX1
External bus, size unknown.
  1. SCSI hard disk drive
  2. SCSI adapter or system board
  3. SCSI cable
  4. SCSI ID switch (on some models)

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