SHH.exe: Application help cannot be called
25.12.2007 Page 1 of 2
Note 1031774 - SHH.exe: Application help cannot be called
Note Language: English Version: 2 Validity: Valid from 06.03.2007
Summary
Symptom
You use SAP GUI 7.10 on Windows Vista, and your SAP system is set in such a
way that the application help is displayed in CHM format (help type
HtmlHelpFile in transaction SR13) using the Microsoft HTML Help Tool
(hh.exe). Each time when you call the help information by choosing Ctrl +
F8 or the relevant button, the system issues the following error message:
"Error in SAP-HTMLHelp (SHH.EXE)
Please install/update Microsoft HTML-Help. Using unsupported
versions may cause problems in help display. For details please
check the entries in the file SAPDOCCD.LOG in the windows
directory."
The system does not display the help information that you require. The
specified log file does not contain any additional information.
More Terms
HTMLHelp, SHH.EXE, application help, Vista, SAP GUI, extend help
Cause and Prerequisites
As of Windows Vista, the registry sometimes uses the system variables to
display the saved path descriptions (for example, "C:Windows" may be
displayed as "%SystemRoot%"). The option to replace path elements with
system constants was previously not available in the SAP HTML Help Tool
(SHH.EXE).
Prerequisite: You use SAP GUI 710 patch level 0 on Windows Vista.
Solution
To solve the problem that is described above, apply patch level 1 for SAP
GUI 710.
Header Data
Release Status: Released for Customer
Released on: 23.03.2007 12:48:54
Priority: Correction with high priority
Category: Program error
Main Component BC-DOC-IWB-DIS HTML Help
Additional Components:
25.12.2007 Page 2 of 2
Note 1031774 - SHH.exe: Application help cannot be called
KM-KW SAP Knowledge Warehouse
The note is not release-dependent.
Attributes
Attribute Value
weitere Komponenten 0000031285
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