amzhelper: fulfillment by amazon

開碼牛發表於2020-12-26

目錄

1.FBA policies and requirements

2.FBA features, services, and fees

3.FBA Inventory & Storage Fee

 

1.FBA policies and requirements

(1)FBA policies and requirements summary

  • https://sellercentral.amazon.com/gp/help/help-page.html?itemID=201030350

(2)FBA Customer Returns Policy

  • https://sellercentral.amazon.com/gp/help/G200379860

(3)Items that Can't be Returned & not eligible for return

  • https://www.amazon.com/gp/help/customer/display.html?nodeId=201819190

(4)FBA lost and damaged inventory reimbursement policy

  • https://sellercentral.amazon.com/gp/help/G200213130

(5)Buyer feedback for FBA Listings

  • https://sellercentral.amazon.com/gp/help/201101660
  • 當賣家因FBA物流而被差評時，賣家可申請刪除差評

 

2.FBA features, services, and fees

(1)FBA features, services, and fees 概覽

  • FBA fees cover the cost of storing your products in Amazon's fulfillment centers; picking, packing, and shipping orders; and providing customer service for products sold.
  • For storing inventory in other EU countries VAT obligations apply, learn more about VAT requirements here.

[1]FBA features

[2]FBA services

  • Amazon Partnered Carrier program: Amazon-partnered carriers offer deeply discounted rates for shipping your inventory to Amazon.
  • Multi-Channel Fulfillment: Have Amazon fill orders for inventory that you sell on your own website and other channels.
  • FBA Label Service: Amazon will apply barcode labels to your inventory for you. A per-item fee applies.
  • FBA Prep Service: Amazon will prepare your inventory so it meets FBA prep requirements. A per-item fee applies.
  • FBA Repackaging Service: Amazon will repackage your eligible FBA items that buyers have returned so the items can be resold.
  • Inventory Placement Service: When you create a shipping plan, your shipment may be split into multiple shipments going to different fulfillment centers. With the Inventory Placement Service, you can send all of your inventory to a single fulfillment center, and Amazon will distribute it for you. A per-item fee applies.
  • Manual Processing Service: If you do not provide box content information when you ship inventory to FBA, Amazon will manually process your boxes at the fulfillment center. A per-item fee applies.

[3]FBA Fees

  • Fulfillment fees for FBA orders: An overview of FBA fees for order fulfillment and related services.
  • FBA fees An overview of current FBA fees for order fulfillment and related services. For an overview of applicable fees in 2020, please see here
  • Monthly inventory storage fees: Storage fees are charged for all items stored in an Amazon fulfillment center based on calendar month and your daily average volume of inventory.
  • Long-term storage fees: Inventory in Amazon fulfillment centers is assessed a long-term storage fee in addition to the monthly storage fee.
  • Removal order fees: You can have Amazon return or dispose of your inventory in Amazon fulfillment centers. A per-item fee applies.
  • Removal orders You can remove inventory from Amazon fulfillment centers by having the inventory returned to you.
  • Returns processing fees: A returns processing fee is charged for orders for which Amazon offers free return shipping.
  • Unplanned service fees: When inventory arrives at a fulfillment center without proper preparation or labeling, Amazon provides those services for you. A per-item fee applies.
  • FBA Fulfillment Fees：Fulfillment by Amazon (FBA) fee is a flat fee per unit, based on the size and weight of the product. Use the size tiers, to calculate the shipping weight and fee that will be applied.
  • 2020 US FBA fulfillment fee changes
  • 2020 US Multi-Channel Fulfillment fee changes
  • Restocking fee 在某些情況下，如退貨商品已開封，AMZ會向買家收取restocking fee 來補償賣家

[4]FBA fee preview tools

  • Product size tiers: Determine the size tier for your product in order to determine the applicable fulfillment fee.
  • FBA revenue calculator: Estimate what your fees would be for specific items using active listings on Amazon.
  • Fee Preview: Estimate the fulfillment fees for products in your FBA inventory.

 

(2)Returns processing fee

https://sellercentral.amazon.com/gp/help/201112630

The FBA returns processing fee applies to customer-returned products sold on Amazon in categories for which Amazon offers free return shipping, including Apparel,Watches,Jewelry,Shoes, Handbags & Sunglasses ,Luggage

 

(3)FBA Small and Light

https://sellercentral.amazon.com/gp/help/help.html?itemID=201706140

 

3.FBA Inventory & Storage Fee

(1)Customer service for Multi-Channel Fulfillment orders

https://sellercentral.amazon.com/gp/help/200379870

You are responsible for providing customer service for Multi-Channel Fulfillment (MCF) orders. This includes handling order-status inquiries, customer returns, and reimbursements.

 

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