Getting "JVM_GetClassSignature" error message during upgrade of GC (Doc ID 888769.1)

In this Document
  Symptoms
  Cause
  Solution

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Applies to:

Enterprise Manager Grid Control - Version: 10.2.0.3 to 10.2.0.5
This problem can occur on any platform.

Symptoms

Getting the following error message during oc4j instance configuration of Grid Control upgrade:

Cause

1. The issue might occur if the runInstaller for upgrade is involked after setting the LD_LIBRARY_PATH.

2. The issue might occur if PATH environment variable contains pointers to other oracle products.

3. This issue will also occur if the following parameter is passed as flag  with runInstaller during upgrade of OMS to 10.2.0.5:
use_prereq_checker=false

Solution

Unset LD_LIBRARY_PATH variable.

Remove reference of other oracle variables from PATH variables.

Now revert back to previous OMS version and try for upgrade.

The following parameter should not be passed with runInstaller during upgrade to 10.2.0.5:
use_prereq_checker=false

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