Getting "JVM_GetClassSignature" error message during upgrade of GC_888769.1

rongshiyuan發表於2014-07-13

Getting "JVM_GetClassSignature" error message during upgrade of GC (Doc ID 888769.1)

In this Document
  Symptoms
  Cause
  Solution

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Applies to:

Enterprise Manager Grid Control - Version: 10.2.0.3 to 10.2.0.5
This problem can occur on any platform.

Symptoms

Getting the following error message during oc4j instance configuration of Grid Control upgrade:

Error occurred during initialization of VM
Unable to load native library: OMS_HOME/jdk/jre/lib/i386/libjava.so: symbol
JVM_GetClassSignature, version SUNWprivate_1.1 not defined in file libjvm.so

Cause

1. The issue might occur if the runInstaller for upgrade is involked after setting the LD_LIBRARY_PATH.

2. The issue might occur if PATH environment variable contains pointers to other oracle products.

3. This issue will also occur if the following parameter is passed as flag with runInstaller during upgrade of OMS to 10.2.0.5:
use_prereq_checker=false

Solution

Unset LD_LIBRARY_PATH variable.

Remove reference of other oracle variables from PATH variables.

Now revert back to previous OMS version and try for upgrade.

The following parameter should not be passed with runInstaller during upgrade to 10.2.0.5:
use_prereq_checker=false

Products

Enterprise Management > Enterprise Manager Products > Enterprise Manager > Enterprise Manager Base Platform > Installation/Upgrade for EM Components in non-HA environment > OMS Installation Failures at the Configuration Assist level

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