In this Document

Applies to:

Symptoms

Grid control is failing at the end of the installation.

Log messages are:

cfmlogger<>.log from agent shows:
...
INFO: oracle.sysman.top.agent:Internal PlugIn for {Micro Step state:step:1:configuration in
CfmAggregateInstance:
oracle.sysman.top.agent:10.2.0.1.0:common:family=CFM:oh=/sysadm/software/oracle/em10.2/agent10g:lab
l=0} failed with an unhandled exception:
java.lang.Exception: 6
at oracle.sysman.emcp.agent.AgentPlugIn.startProcessing(AgentPlugIn.java:242)
at oracle.sysman.emcp.agent.AgentPlugIn.invoke(AgentPlugIn.java:217)
at oracle.sysman.emCfg.core.PerformMicroStep.runJavaClass(PerformMicroStep.java:509)
at oracle.sysman.emCfg.core.PerformMicroStep.executeMicroStep(PerformMicroStep.java:121)
at oracle.sysman.emCfg.core.ActionPerformer.performMicroStep(ActionPerformer.java:917)
at oracle.sysman.emCfg.core.ActionPerformer$Performer.run(ActionPerformer.java:1038)

INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform
method
INFO: OuiConfigVariables:IAction.perform() was called on {Action state:OUICA in
CfmAggregateInstance:
OuiConfigVariables:1.0.0.0.0:common:family=CFM:oh=/sysadm/software/oracle/em10.2/agent10g:label=0}
INFO: Framework waiting for Action to complete at 09:24:04.228
INFO: CfwProgressMonitor:actionProgress:About to perform. Action=OUICA Status=is running with
ActionStep=0 stepIndex=0 microStep=0
INFO: OuiConfigVariables:About to execute plug-in OUI_CA
INFO: OuiConfigVariables:The plug-in OUI_CA is running
INFO: OuiConfigVariables:Launching CmdExec
...

The agent installActions<>.log shows:
..
INFO: 1/10/06 9:23:37 AM MET: Command = oracle.sysman.emcp.agent.AgentPlugIn

1/10/06 9:23:38 AM MET: Performing free port detection on host=bsrcpp0250
Securing the agent

1/10/06 9:23:39 AM MET: Performing targets discovery and agent configuration

1/10/06 9:24:03 AM MET: Command = oracle.sysman.emcp.agent.AgentPlugIn has failed
Exception : java.lang.Exception: 6

INFO: 1/10/06 9:24:03 AM MET: Configuration assistant "Agent Configuration Assistant" failed
-----------------------------------------------------------------------------
Oracle Home set to /software/oracle/em10.2/agent10g
Configuration directory is set to /software/oracle/em10.2/agent10g/cfgtoollogs. All xml files
under the directory will be processed
INFO: 1/10/06 9:24:06 AM MET: The
"/software/oracle/em10.2/agent10g/cfgtoollogs/configToolFailedCommands" script. contains all
commands that failed, were skipped or were cancelled. This file may be used to run these
configuration assistants outside of OUI. Note that you may have to update this script. with
passwords (if any) before executing the same.
1/10/06 9:24:06 AM MET: INFO: 1/10/06 9:24:06 AM MET: Created a new file
/sysadm/software/oracle/em10.2/agent10g/cfgtoollogs/configToolFailedCommands
INFO: 1/10/06 9:24:06 AM MET: Since the option is to overwrite the existing
/sysadm/software/oracle/em10.2/agent10g/cfgtoollogs/configToolFailedCommands file, backing it up
INFO: 1/10/06 9:24:06 AM MET: The backed up file name is
/sysadm/software/oracle/em10.2/agent10g/cfgtoollogs/configToolFailedCommands.bak
SEVERE: 1/10/06 9:24:06 AM MET: OUI-25031:Some of the configuration assistants failed. It is
strongly recommended that you retry the configuration assistants at this time. Not successfully
running any "Recommended" assistants means your system will not be correctly configured.
1. Check the Details panel on the Configuration Assistant Screen to see the errors resulting in
the failures.
2. Fix the errors causing these failures.
3. Select the failed assistants and click the 'Retry' button to retry them.
INFO: 1/10/06 9:24:08 AM MET: User Selected: Yes/OK
INFO: 1/10/06 9:24:18 AM MET: --------------------------------------
INFO: 1/10/06 9:24:18 AM MET: The
"/software/oracle/em10.2/agent10g/cfgtoollogs/configToolFailedCommands" script. contains all
commands that failed, were skipped or were cancelled. This file may be used to run these
configuration assistants outside of OUI. Note that you may have to update this script. with
passwords (if any) before executing the same.
INFO: 1/10/06 9:24:18 AM MET: The
"/software/oracle/em10.2/agent10g/cfgtoollogs/configToolAllCommands" script. contains all commands
to be executed by the configuration assistants. This file may be used to run the configuration
assistants outside of OUI. Note that you may have to update this script. with passwords (if any)
before executing the same.
INFO: 1/10/06 9:24:18 AM MET: Since the option is to overwrite the existing
/sysadm/software/oracle/em10.2/agent10g/cfgtoollogs/configToolFailedCommands file, backing it up
INFO: 1/10/06 9:24:18 AM MET: The backed up file name is
/sysadm/software/oracle/em10.2/agent10g/cfgtoollogs/configToolFailedCommands.bak.1
SEVERE: 1/10/06 9:24:18 AM MET: OUI-25029:One or more "Recommended" configuration assistants have
not completed successfully. Not successfully running any "Recommended" assistant means your system
will not be correctly configured.
INFO: 1/10/06 9:24:19 AM MET: User Selected: Yes/OK
WARNING: 1/10/06 9:24:19 AM MET: Do you really want to exit?
INFO: 1/10/06 9:24:21 AM MET: User Selected: Yes/OK
INFO: 1/10/06 9:24:21 AM MET: The OUICA command is launched from
/sysadm/software/oracle/em10.2/agent10g/oui/bin/ouica.sh.

Changes

A symbolic link directory has been created for grid control installation destination.

Cause

Installing grid control 10.2.0.1 or later into a symbolic link directly is currently not supported.

Solution

Specify the full real path for the gridcontrol base directory.